{"id":5668619,"date":"2025-11-24T15:47:00","date_gmt":"2025-11-24T07:47:00","guid":{"rendered":"https:\/\/beluntech.com\/?page_id=5668619"},"modified":"2025-12-04T14:38:28","modified_gmt":"2025-12-04T06:38:28","slug":"device-advancement-program-faq","status":"publish","type":"page","link":"https:\/\/beluntech.com\/zh\/us\/device-advancement-program-faq\/","title":{"rendered":"Device Advancement Program &#8211; FAQ"},"content":{"rendered":"<div class=\"wpb-content-wrapper\"><div class=\"vc_row wpb_row vc_row-fluid\"><div class=\"wpb_column vc_column_container vc_col-sm-12\"><div class=\"vc_column-inner\"><div class=\"wpb_wrapper\">\n\t<div  class=\"wpb_single_image wpb_content_element vc_align_left wpb_content_element\">\n\t\t\n\t\t<figure class=\"wpb_wrapper vc_figure\">\n\t\t\t<a href=\"https:\/\/forms.gle\/miJWwJ9XseQeuDhD6\" target=\"_blank\" class=\"vc_single_image-wrapper   vc_box_border_grey\"><img loading=\"lazy\" decoding=\"async\" width=\"600\" height=\"200\" src=\"https:\/\/beluntech.com\/wp-content\/uploads\/HST-Device-Enhancement-Prog-A.png\" class=\"vc_single_image-img attachment-full\" alt=\"\" title=\"HST Device Enhancement Prog A\" srcset=\"https:\/\/beluntech.com\/wp-content\/uploads\/HST-Device-Enhancement-Prog-A.png 600w, https:\/\/beluntech.com\/wp-content\/uploads\/HST-Device-Enhancement-Prog-A-300x100.png 300w, https:\/\/beluntech.com\/wp-content\/uploads\/HST-Device-Enhancement-Prog-A-18x6.png 18w\" sizes=\"auto, (max-width: 600px) 100vw, 600px\" \/><\/a>\n\t\t<\/figure>\n\t<\/div>\n<div class=\"norebro-heading-sc heading text-left\"\r\n\tid=\"norebro-custom-6a3f618c79b45\" \r\n\t \r\n\t>\r\n\t\r\n\t\r\n\t\r\n\t<h1 class=\"title\">\r\n\t\tHST Device Advancement Program - FAQ\t<\/h1>\r\n\r\n\t\r\n\t\t\t<p class=\"subtitle\">\r\n\t\t\t\t\t<\/p>\r\n\t\t\r\n<\/div><div class=\"vc_separator wpb_content_element vc_separator_align_center vc_sep_width_100 vc_sep_pos_align_center vc_separator_no_text vc_sep_color_grey wpb_content_element  wpb_content_element\" ><span class=\"vc_sep_holder vc_sep_holder_l\"><span class=\"vc_sep_line\"><\/span><\/span><span class=\"vc_sep_holder vc_sep_holder_r\"><span class=\"vc_sep_line\"><\/span><\/span>\n<\/div><div class=\"vc_empty_space\"   style=\"height: 22px\"><span class=\"vc_empty_space_inner\"><\/span><\/div><\/div><\/div><\/div><\/div><div class=\"vc_row wpb_row vc_row-fluid\"><div class=\"wpb_column vc_column_container vc_col-sm-12\"><div class=\"vc_column-inner\"><div class=\"wpb_wrapper\"><div  class=\"vc_do_toggle vc_toggle vc_toggle_round vc_toggle_color_default vc_toggle_color_inverted vc_toggle_size_md\"><div class=\"vc_toggle_title\"><h4>1. What is the HST Device Advancement Program?<\/h4><i class=\"vc_toggle_icon\"><\/i><\/div><div class=\"vc_toggle_content\"><p>The HST Device Advancement Program provides eligible business customers with the opportunity to receive a one-time discount code for purchasing a Belun Ring through authorized Belun channels, such as the Belun e-shop. The program supports clinics in updating their diagnostic technology without requiring device return or collection.<\/p>\n<\/div><\/div><div  class=\"vc_do_toggle vc_toggle vc_toggle_round vc_toggle_color_default vc_toggle_color_inverted vc_toggle_size_md\"><div class=\"vc_toggle_title\"><h4>2. Who is eligible to participate?<\/h4><i class=\"vc_toggle_icon\"><\/i><\/div><div class=\"vc_toggle_content\"><p>Eligibility is limited to new Belun clients, with U.S. operating clinic business customers and currently using qualifying FDA-cleared home sleep testing (HST) devices and submit complete device information for verification through Belun\u2019s online form.<\/p>\n<\/div><\/div><div  class=\"vc_do_toggle vc_toggle vc_toggle_round vc_toggle_color_default vc_toggle_color_inverted vc_toggle_size_md\"><div class=\"vc_toggle_title\"><h4>3. Are patients allowed to participate?<\/h4><i class=\"vc_toggle_icon\"><\/i><\/div><div class=\"vc_toggle_content\"><p>No. This program is intended for clinics and business customers only.<\/p>\n<\/div><\/div><div  class=\"vc_do_toggle vc_toggle vc_toggle_round vc_toggle_color_default vc_toggle_color_inverted vc_toggle_size_md\"><div class=\"vc_toggle_title\"><h4>4. \u2060Are participants required to return or send in their existing HST devices?<\/h4><i class=\"vc_toggle_icon\"><\/i><\/div><div class=\"vc_toggle_content\"><p>No. This program does not require the return, shipment, or collection of any HST devices. Participants only need to provide device details and serial numbers for verification.\u00a0 Belun reserves the right to request additional documentation for verification if required.<\/p>\n<\/div><\/div><div  class=\"vc_do_toggle vc_toggle vc_toggle_round vc_toggle_color_default vc_toggle_color_inverted vc_toggle_size_md\"><div class=\"vc_toggle_title\"><h4>5. How do I apply for the program?<\/h4><i class=\"vc_toggle_icon\"><\/i><\/div><div class=\"vc_toggle_content\"><p>Participants must complete Belun\u2019s designated online submission form and provide accurate information and serial numbers for all qualifying HST devices they intend to register.<\/p>\n<\/div><\/div><div  class=\"vc_do_toggle vc_toggle vc_toggle_round vc_toggle_color_default vc_toggle_color_inverted vc_toggle_size_md\"><div class=\"vc_toggle_title\"><h4>6. Does the program have a limit on how many devices I can submit?<\/h4><i class=\"vc_toggle_icon\"><\/i><\/div><div class=\"vc_toggle_content\"><p>Yes. Each participant may submit up to 10 qualifying devices. Submissions beyond this limit may require additional review by Belun.<\/p>\n<\/div><\/div><div  class=\"vc_do_toggle vc_toggle vc_toggle_round vc_toggle_color_default vc_toggle_color_inverted vc_toggle_size_md\"><div class=\"vc_toggle_title\"><h4>7. What information do I need to provide in the submission form?<\/h4><i class=\"vc_toggle_icon\"><\/i><\/div><div class=\"vc_toggle_content\"><p>Participants will be asked to provide device type, manufacturer\/model, serial number, a photo showing the device and its serial number, and supporting information as required for verification.<\/p>\n<\/div><\/div><div  class=\"vc_do_toggle vc_toggle vc_toggle_round vc_toggle_color_default vc_toggle_color_inverted vc_toggle_size_md\"><div class=\"vc_toggle_title\"><h4>8. What if my device does not have a serial number or the label is damaged?<\/h4><i class=\"vc_toggle_icon\"><\/i><\/div><div class=\"vc_toggle_content\"><p>Devices without valid serial numbers or with unreadable identifiers may not qualify. Participants should provide alternative proof of ownership or documentation if available.<\/p>\n<\/div><\/div><div  class=\"vc_do_toggle vc_toggle vc_toggle_round vc_toggle_color_default vc_toggle_color_inverted vc_toggle_size_md\"><div class=\"vc_toggle_title\"><h4>9. What happens after I submit my device information?<\/h4><i class=\"vc_toggle_icon\"><\/i><\/div><div class=\"vc_toggle_content\"><p>Belun will review the submitted device details to verify eligibility. Most submissions are reviewed within&nbsp;<em>15<\/em>&nbsp;business days. Processing time may vary depending on volume and completeness of the submission. Once approved, eligible participants will receive a Participation Agreement for signature to confirm enrollment.<\/p>\n<\/div><\/div><div  class=\"vc_do_toggle vc_toggle vc_toggle_round vc_toggle_color_default vc_toggle_color_inverted vc_toggle_size_md\"><div class=\"vc_toggle_title\"><h4>10. When will I receive the discount code?<\/h4><i class=\"vc_toggle_icon\"><\/i><\/div><div class=\"vc_toggle_content\"><p>After the Participation Agreement is executed, Belun will issue the applicable one-time discount code to the participant in 15 working days. Processing time may vary depending on volume and completeness of the submission. Each discount code is single-use and can be applied to one order only.<\/p>\n<\/div><\/div><div  class=\"vc_do_toggle vc_toggle vc_toggle_round vc_toggle_color_default vc_toggle_color_inverted vc_toggle_size_md\"><div class=\"vc_toggle_title\"><h4>11. Where can I use the discount code?<\/h4><i class=\"vc_toggle_icon\"><\/i><\/div><div class=\"vc_toggle_content\"><p>The discount code can be redeemed through authorized Belun channels, such as the Belun e-shop, as specified in the Participation Agreement.\u00a0Each discount code is single-use and can be applied to\u00a0one order only.<\/p>\n<\/div><\/div><div  class=\"vc_do_toggle vc_toggle vc_toggle_round vc_toggle_color_default vc_toggle_color_inverted vc_toggle_size_md\"><div class=\"vc_toggle_title\"><h4>12. If I receive the discount code but do not use it, will it expire?<\/h4><i class=\"vc_toggle_icon\"><\/i><\/div><div class=\"vc_toggle_content\"><p>Yes. Discount codes are valid until Jan 31st, 2026 and will expire according to the terms listed in the Participation Agreement.<\/p>\n<\/div><\/div><div  class=\"vc_do_toggle vc_toggle vc_toggle_round vc_toggle_color_default vc_toggle_color_inverted vc_toggle_size_md\"><div class=\"vc_toggle_title\"><h4>13. Is there a deadline to participate in the program?<\/h4><i class=\"vc_toggle_icon\"><\/i><\/div><div class=\"vc_toggle_content\"><p>Yes. Participation remains open\u00a0until all available discount codes have been issued\u00a0or until Belun updates or closes the program. Any changes, including early closure, will be posted on the program\u2019s Terms &amp; Conditions and FAQ webpage.<\/p>\n<\/div><\/div><div  class=\"vc_do_toggle vc_toggle vc_toggle_round vc_toggle_color_default vc_toggle_color_inverted vc_toggle_size_md\"><div class=\"vc_toggle_title\"><h4>14. \u2060Is the discount code transferable?<\/h4><i class=\"vc_toggle_icon\"><\/i><\/div><div class=\"vc_toggle_content\"><p>No. The discount code is issued to an eligible participant and cannot be transferred, sold, or assigned.<\/p>\n<\/div><\/div><div  class=\"vc_do_toggle vc_toggle vc_toggle_round vc_toggle_color_default vc_toggle_color_inverted vc_toggle_size_md\"><div class=\"vc_toggle_title\"><h4>15. Can multiple discount codes be issued for the same clinic?<\/h4><i class=\"vc_toggle_icon\"><\/i><\/div><div class=\"vc_toggle_content\"><p>Each eligible participant will receive one discount code,\u00a0in accordance with the program\u2019s terms. Additional submissions may require separate evaluation.\u00a0Each discount code is single-use and can be applied to\u00a0one order only.<\/p>\n<\/div><\/div><div  class=\"vc_do_toggle vc_toggle vc_toggle_round vc_toggle_color_default vc_toggle_color_inverted vc_toggle_size_md\"><div class=\"vc_toggle_title\"><h4>16. Can I combine the discount obtained from this program with other promotions or discounts?<\/h4><i class=\"vc_toggle_icon\"><\/i><\/div><div class=\"vc_toggle_content\"><p>No. The discount code cannot be used in combination with other promotions unless explicitly permitted by Belun.<\/p>\n<\/div><\/div><div  class=\"vc_do_toggle vc_toggle vc_toggle_round vc_toggle_color_default vc_toggle_color_inverted vc_toggle_size_md\"><div class=\"vc_toggle_title\"><h4>17. Does the discount apply to Belun\u2019s Online Report Subscription?<\/h4><i class=\"vc_toggle_icon\"><\/i><\/div><div class=\"vc_toggle_content\"><p>No. The discount code (US $50) could only be used for hardware purchase.<\/p>\n<p>The Belun Ring operates with Belun\u2019s Online Report Subscription service, which must be purchased separately.<\/p>\n<\/div><\/div><div  class=\"vc_do_toggle vc_toggle vc_toggle_round vc_toggle_color_default vc_toggle_color_inverted vc_toggle_size_md\"><div class=\"vc_toggle_title\"><h4>18. Does program participation create any ongoing obligations?<\/h4><i class=\"vc_toggle_icon\"><\/i><\/div><div class=\"vc_toggle_content\"><p>No ongoing operational obligations are created. Participation is limited to the submission, verification, and agreement steps defined by the program.<\/p>\n<\/div><\/div><div  class=\"vc_do_toggle vc_toggle vc_toggle_round vc_toggle_color_default vc_toggle_color_inverted vc_toggle_size_md\"><div class=\"vc_toggle_title\"><h4>19. \u2060What types of HST devices qualify?<\/h4><i class=\"vc_toggle_icon\"><\/i><\/div><div class=\"vc_toggle_content\"><p>Submitted devices must be FDA-cleared HST devices for the U.S. market. Qualifying devices are defined by Belun and may include specific models or categories of home sleep testing equipment. Details are outlined in the online submission form and may be updated periodically.<\/p>\n<\/div><\/div><div  class=\"vc_do_toggle vc_toggle vc_toggle_round vc_toggle_color_default vc_toggle_color_inverted vc_toggle_size_md\"><div class=\"vc_toggle_title\"><h4>20. Who should I contact if I have questions or require assistance?<\/h4><i class=\"vc_toggle_icon\"><\/i><\/div><div class=\"vc_toggle_content\"><p>For support with eligibility, submissions, or program details, participants may contact Belun through the designated customer support channel.<\/p>\n<p>Customer Services Hotline: (216) 716-2666 \/ (707) 710-6379 \/ (369) 208-9748 \/ Email: <a class=\"external-link\" href=\"mailto:cs@beluntech.com\" rel=\"nofollow\">cs@beluntech.com<\/a><\/p>\n<\/div><\/div><div  class=\"vc_do_toggle vc_toggle vc_toggle_round vc_toggle_color_default vc_toggle_color_inverted vc_toggle_size_md\"><div class=\"vc_toggle_title\"><h4>21. What happens if my submission is rejected?<\/h4><i class=\"vc_toggle_icon\"><\/i><\/div><div class=\"vc_toggle_content\"><p>If a device is not eligible, Belun will notify the participant via email. Participants may revise their submission or contact customer support for clarification.<\/p>\n<\/div><\/div><div  class=\"vc_do_toggle vc_toggle vc_toggle_round vc_toggle_color_default vc_toggle_color_inverted vc_toggle_size_md\"><div class=\"vc_toggle_title\"><h4>22. What if I make an error in my submission?<\/h4><i class=\"vc_toggle_icon\"><\/i><\/div><div class=\"vc_toggle_content\"><p>Participants may resubmit corrected information. However, inaccurate or fraudulent submissions may result in denial or disqualification from the program.<\/p>\n<\/div><\/div><\/div><\/div><\/div><\/div>\n<\/div>","protected":false},"excerpt":{"rendered":"HST Device Advancement Program - FAQ 1. What is the HST Device Advancement Program?The HST Device Advancement Program provides eligible business customers with the opportunity to receive a one-time discount code for purchasing a Belun Ring through authorized Belun channels, such as the Belun e-shop. The program supports clinics in updating their diagnostic technology without [...]","protected":false},"author":7,"featured_media":0,"parent":5667780,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-5668619","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/beluntech.com\/zh\/wp-json\/wp\/v2\/pages\/5668619","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/beluntech.com\/zh\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/beluntech.com\/zh\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/beluntech.com\/zh\/wp-json\/wp\/v2\/users\/7"}],"replies":[{"embeddable":true,"href":"https:\/\/beluntech.com\/zh\/wp-json\/wp\/v2\/comments?post=5668619"}],"version-history":[{"count":10,"href":"https:\/\/beluntech.com\/zh\/wp-json\/wp\/v2\/pages\/5668619\/revisions"}],"predecessor-version":[{"id":5668644,"href":"https:\/\/beluntech.com\/zh\/wp-json\/wp\/v2\/pages\/5668619\/revisions\/5668644"}],"up":[{"embeddable":true,"href":"https:\/\/beluntech.com\/zh\/wp-json\/wp\/v2\/pages\/5667780"}],"wp:attachment":[{"href":"https:\/\/beluntech.com\/zh\/wp-json\/wp\/v2\/media?parent=5668619"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}